Privacy Policy

SERVPRO^® of Northwest Dayton understands that our customers are concerned about the manner in which the personal and financial information they provide us is treated. To address those concerns, we have adopted a Customer Privacy Policy that explains our commitment to treat customer information with utmost confidentiality. We want our customers to know that we will respect the information they have shared with us while we continue to offer them the best in service.

Customer Privacy Statement

However rapidly we may respond to changes in technology and information processing, we at SERVPRO^® of Northwest Dayton take great pride in our adherence to the more old-fashioned virtue of customer confidentiality. In an effort to support privacy policy disclosures on the Internet, SERVPRO^® of Northwest Dayton wishes to set an example for other industry web sites by voluntarily making our privacy policy available to our customers.

We are: SERVPRO^® of Northwest Dayton

Contact Us: Contact Page

Information processing:

For each visitor to our web site, our web servers automatically recognize the domain name of the visitors access provider. We do not engage in dispensing "cookies" or any other form of digital identification files. We collect aggregate information on what pages users access or visit and information volunteered by the user, such as specific requests by users to be added to our mailing list.

The financial information we collect is used for internal review only. To prevent unauthorized access, maintain data accuracy, and to ensure the appropriate use of this information, we have put in place measures that are physical, electronic and managerial in nature in order to safeguard and secure the information we collect on-line.

For the record, we will collect the following information: names, e-mail addresses, work phone numbers, home phone numbers, Fax numbers, street address, comments and suggestions concerning the web site, purchase interests, general comments and questions, and survey data to help us determine how people found our site. This information is only collected when a customer willingly provides the information to us on one of our forms or feedback pages.

The above referenced information is intended for the following uses: processing your request, completing your request, improving our web site, and mailing our product and services literature.

We pledge not to share this information with other organizations for commercial purposes. SERVPRO^® of Northwest Dayton does not rent or sell its customer list.

SERVPRO^® of Northwest Dayton is committed to maintaining complete and accurate information about our customers. If at any time you think any information we have about you may be incorrect, please notify us immediately. Also, all the contact information we collect about you on-line is included for your review on our standard invoices. To better protect the security and integrity of your information, these invoices will only be sent to the billing address of your credit card or your designated agent. If any changes are to be made, we will take prompt action to make appropriate corrections.

If at any time you do not wish us to contact you using the data we retrieved or have questions concerning our Privacy Policy, please feel free to contact us by telephone, mail or e-mail at the phone numbers or e-mail address provided on this Web site.

We also participate in the Council of Better Business Bureau's BBB Online Privacy Program and comply with all the BBB Online privacy standards. Further information about this program is available at www.bbbonline.org.

As always, we appreciate your past business and look forward to serving your needs in the future.

Like it never even happened.^®